Allegiant and Spirit are among the world’s worst airlines, behind only one other carrier, new study finds

Spirit AirlinesSkycolors/Shutterstock

  • Singapore Airlines was the best airline in the world in 2022, according to the study.

  • US carriers did not fare well in the study, with none making the Top 20.

  • Indonesia’s Lion Air finished last in the study as the world’s worst airline.

After years of battling it out for the title of Worst Airline in America, Spirit and Allegiant are now near the top of an even more dishonorable list: Worst Airline in the World.

Spirit Airlines aircraft.

Spirit Airlines aircraft.Carlos Yudica/Shutterstock

According to a new study, Allegiant and Spirit rank among the worst airlines in the world behind another international carrier, Indonesia’s Lion Air.

Allegiant Air Airbus A320

Ryan Fletcher/Shutterstock.com

The study, by baggage storage app Bounce, used data from the Official Airline Guide (OAG), Skytrax, FlightsFrom, the US Aviation Consumer Protection Bureau and individual airlines…

John F. Kennedy International Airport

John F. Kennedy International AirportDavid Jay Zimmerman/Getty Images

…to compare on-time arrival rates, cancellation records, customer reviews, seat comfort, in-flight meals and entertainment, staff service and baggage allowances.

Airplane seats

Christopher Furlong/Getty Images

Source: Bounce Best & Worst Airlines Study

Spirit and Allegiant have topped worst airline lists in the past. Travelers named Spirit the worst airline in the US in a 2022 American Customer Satisfaction Index survey.

Spirit Airlines aircraft

Spirit Airlines aircraftThiago B Trevisan/Shutterstock

Source: American Customer Satisfaction Index

Allegiant had the lowest on-time arrival rate among US airlines through most of 2022, according to Consumer Air Travel Report.

Employee

EmployeeMarkus Mainka/Shutterstock

Source: Insider

The new 2022 Bounce study – published online – broke down carriers into separate lists of the best and worst US domestic and international. US Airlines List added an item: Customer Complaints from the US Aviation Consumer Protection Bureau.

Unclaimed baggage piles up at London's Heathrow Airport on July 8, 2022.

Unclaimed baggage piles up at London’s Heathrow Airport on July 8, 2022.Paul Ellis/AFP via Getty Images

The authors of the study created a list of the best and worst apples worldwide, at the request of Insider.

Heathrow Airport

Terminal 5 at Heathrow Airport.Anadolu Agency/Getty Images

Spirit finished tied for 59th and Allegiant finished 61st of the world’s 62 largest airlines based on departures, according to the study.

Spirit Airlines kiosks in Boston.

Spirit Airlines kiosks in Boston.Taylor Rains/Insider

Allegiant’s ultra-low-cost business model is very different from most airlines in the study, according to company officials.

Allegiant Air Airbus A319

An Allegiant Air Airbus A319 aircraft.FG/Bauer-Griffin/GC Images/Getty

“Our fares are ‘unbundled,’ meaning the base fare does not include the cost of benefits such as checked bags, in-flight entertainment, priority boarding or seat selection,” an Allegiant official told Insider via email.

Allegiant Air flight

David Becker/AP

Allegiant’s no-nonsense approach results in lower operating costs and savings for customers, according to company executives.

An Allegiant Air MD-80

An Allegiant Air MD-80 in Ogden, Utah.Jim Urquhart/Reuters

“Most of our flights are under four hours, which does not allow enough time for meal service that can be offered on longer international or domestic flights,” Allegiant said.

Allegiant Air Airbus A320

YES Market Media / Shutterstock.com

Allegiant does not offer in-flight entertainment. “The equipment adds weight to the aircraft, which burns more fuel,” Allegiant said. “This increases the cost of operating the flight.”

Great aircraft

Great aircraftJoni Hanebutt/Shutterstock

Indonesia’s Wings Air tied with Spirit for the third worst airline in the world, according to the study.

Wings Air

Crew members work on a Wings Air ATR72-500 in 2014. The company was founded as a wholly owned subsidiary of Lion Air and began operations in 2003.Thierry Tronnel/Corbis via Getty Images

Indonesia’s Lion Air finished last, according to the study. Wings Air is a member of the Lion Air Group.

Boeing 737 MAX jets, including Lion Air.

Boeing 737 MAX jets, including Lion Air.Reuters

US-based carriers fared poorly in the 2022 study – with none making the Top 20 ranking of the world’s best airlines. Southwest (21st) was the top US airline, followed by Hawaiian (23rd), Delta (30th) and Alaska (31st).

Southwest Airlines.

MARK RALSTON/AFP via Getty Images

The remaining major US carriers finished in the bottom half of the 2022 study: American (43rd), JetBlue (46th), Frontier (51st) and United (53rd).

Two United Airlines planes on a runway

Matheus Obst/Shutterstock

Delta was the best domestic airline in 2021, according to the study.

Delta Air Lines at JFK.

Delta Air Lines at JFK.Ron Adar/Shutterstock

International carriers dominated the top of the list for the best airlines in the world. Singapore Airlines was the best airline in the world in 2022, according to the study.

Singapore Airlines A380 business class.

Singapore AirlinesTaylor Rains/Insider

Korean Air finished second ahead of All Nippon Airways, which came in third.

Korean Air A380.

Philip Pilosian/Shutterstock.com

ANA was the best international airline in 2021, according to the study.

ANA All Nippon Airways

A ceremony to celebrate the first delivery of Japan’s All Nippon Airways (ANA) Airbus A380, called “Flying HONU”, is held after it arrived at Narita International Airport on March 21, 2019.JIJI PRESS/AFP/Getty Images

Notable international carriers near the bottom of the 2022 best/worst list: EasyJet (33rd), Air France (35th), Air Canada (41st) and RyanAir (49th).

Ryanair.

Stefano Garau/Shutterstock

Spirit officials did not respond to a request for comment.

Flying Spirit Airlines in USA — Spirit Airlines Flight 2021

Flying Spirit Airlines from Santa Ana, California to Newark, New Jersey.Thomas Pallini/Insider

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